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FAQ

Booking and payments

Can I book a child traveling on their own?
Can I book a ticket if I am under 18 years old?
Can you send me an invoice?
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Changes and Cancellations

Can I cancel my ticket if I have bought it from a low-cost airline?
Can I cancel my trip without cancellation protection?
Can I change my flight or change the name/person once I have bought a ticket from a low-cost airline?
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Feedback and Complaints

I want to give feedback about my trip once I have returned home, how should I do this?
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My booking

Are you flying with a low-cost airline (such as Ryanair, Wizzair, easyJet etc)?
Can I check in online?
Can I purchase an additional baggage allowance or add sports equipment to my trip?
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Travel Alerts

How do I know if it is possible to change my booking in the case of travel disruption?
Will I receive a refund if my flight is canceled?
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